& SPRINGFIELD TOWNSHIP’S
and September, The Trustees of Colerain, Ross and Springfield townships voted to approve Rumpke
as the official waste
and recycling service
provider for their township residents.
for residents in all three
townships will begin April 1, 2016.
Watch your mailbox for additional details from Rumpke
and the townships.
Dear Township Resident 2
A sample letter which
will arrive soon in your mailbox
Legal Authority. 3
The statute that
allows the township to save you money.
Get answers to all of
your questions regarding this service
Dear Township Resident,
We are very excited to announce a
partnership between Colerain, Ross and Springfield townships as well as Rumpke
to offer our residents an enhanced waste and recycling service at a low monthly rate.
Beginning April 1, 2016, residents of
all three townships will receive weekly waste and recycling collection and once
monthly large item collection for $16.20 per month. All residents will receive
a 65- gallon recycling container. Smaller 18-gallon recycling bins will also be
available upon request. Residents have the option to lease a 95-gallon Rumpke
trash cart for $2.50 per month.
Residents who are small generators of
trash can take advantage of an even lower rate by subscribing to the new
limited service option. Limited service is available for $12.95 per month.
Residents that choose limited service will receive a 95-gallon Rumpke trash
cart as well as a 65-gallon recycling cart. Smaller 18-gallon recycling bins
will also be available upon request. Residents on this plan must place all
trash completely inside the provided trash container. Trash placed at the curb
outside of the cart, will not be collected.
Rumpke service will be required for
all single family and multi-family structures with four or less units.
Residents who have permission to dispose of trash at work or those households
considered a working farm, may be exempted, if proper documentation is
provided. Please contact Rumpke at 1-800-582- 3107 for more details.
For those residents that currently
contract with another waste hauler, please contact them in the coming months to
inform them your last service day will be the week of March 27, 2016.
This is a great opportunity for our
townships to reduce our trash, increase recycling and for our residents to
realize cost savings. Additional information about Rumpke service and the coming
changes can be found on the townships’ websites. Please also watch your mailbox
early next year for more information from Rumpke on how to choose your service level.
Colerain, Ross & Springfield Township Trustees
Code 505.27 (see below) enables
Townships to enter into exclusive
waste collection contracts for
passed resolutions authorizing a joint request for bid pursuant to ORC 505.27
and subsequently passed a second resolution, after the bidding
process, accepting the bid from Rumpke as the lowest bidder.
and Springfield Townships entered into an agreement with Rumpke for waste and
recycling collection, which provides that Rumpke will be the exclusive provider
of those services
in each Township for all occupied
residential properties from 1-4 units.
Ohio Revised Code
Section 505.27 - Collection, transfer, and disposal of
Boards of township trustees, either severally or jointly, may provide, maintain, and operate facilities for the collection, transfer, and disposal of solid wastes or
may enter into written contracts with the proper municipal or county authorities or with independent contractors for such services for the township
or for a waste disposal district
as provided in section 505.28
of the Revised Code.
If a board
of township trustees
enters into a contract with an independent contractor under division
(A)(1) of this section, the contract may provide that the independent
contractor is the exclusive provider of any or all of the services
described in that division for the township
or the waste disposal district.
If the contract so provides, both of the following apply:
The contract shall be entered into only by competitive bidding.
No other independent contractor or other person
or entity shall
provide, in the township or waste disposal district, the services agreed
to in the contract during the contract
Whoever violates division
(A)(2)(a)(ii) of this section shall be fined one hundred fifty dollars for the
first offense and five hundred dollars
for each subsequent offense. Each collection, transfer, or disposal
made in violation of that division
constitutes a separate
offense. Fines collected
under that division
shall be paid into
the waste collection fund established under division (A) of section
505.31 of the Revised Code.
Q. Do I have a choice for a service provider?
A. Colerain, Ross and Springfield townships have joined together
to form a trash consortium to offer their residents an enhanced trash and recycling
service at a low monthly
rate. The townships voted to make Rumpke
the exclusive waste
and recycling service
provider for its residents. No other trash company can offer residential service in the area.
Q. Do I have to sign-up
for trash service?
A. The Townships have passed
a resolution that requires all occupied single
family households as well
as multi-family structures with four or less units in Colerain, Ross,
Springfield townships to have service with Rumpke.
Only working farms and individuals who have agreements with their employer for trash disposal can opt out
of service. A notarized letter on company letterhead or for working farms a
CAUV tax form must be provided to Rumpke to be exempted. Also excluded will be
any mixed-use properties or any apartments that have more than 5 units per building.
Q. What if I live in a Condo and currently pay for trash service through
A. Any residential
condominium or HOA that currently partners with a trash hauler for curbside or
dumpster service, and there are 5 or more attached
units within one structure in the development will not be part of this contract and are exempt.
Only condominiums with curbside service
and have four units
or less in each building
would be eligible
and part of the township
Q. What if I live in a trailer
or mobile home park?
A. If the residents in the
trailer park have curbside service, all of the residents will be part of this
contract. If the park is currently contracted as a group for curbside
service, all of the residents will be part of the township
contract once that agreement expires.
Any trailer parks having dumpster
service for its residents
will be exempt.
Q. How much is service and what does it include?
A. There are two service levels
that residents can choose from:
Full service ($16.20 per month), includes the
weekly collection of trash and recycling as well as one large item per month,
picked up on the first collection day of each month. All households at this
service level will be provided
with a 65-gallon recycling cart. Rumpke trash carts can be leased for an additional $2.50 per month.
Limited service ($12.95 per month), includes the
weekly collection of one 95-gallon trash cart and one 65-gallon recycling cart as well as one large item per month,
picked up on the first collection day of
each month. At this service
level, only material
placed at the curb completely contained inside the carts will be collected.
new contract with the three townships
begins on April 1, 2016 and runs for 5 years. Each year, the monthly
rates will increase
annually by an average of
$0.25 (limited service)- $0.35 (full
Q. If I sign-up for limited service
and I have more trash than what my cart can hold, how do I dispose
A. Rumpke can arrange for a
special pick-up for your household and you must call in advance to arrange.
There is an additional fee of $15 for this service. If you sign up for limited
service and you feel you need to change
to full service, you can change your service one time per year for a one-time $10 fee.
Q. Is there a cost to recycle?
A. Beginning, April 1, 2016, curbside recycling
is available to all township
residents at no additional
cost. The cost of service includes recycling collection and there is no
discount on service if you choose not to participate.
Q. Do I have to recycle?
A. As part of the contract
with the townships, Rumpke will provide all Colerain, Ross and Springfield
township households with weekly, curbside recycling service at no additional
cost. Rumpke will supply all households with a 65-gallon recycling cart. Like
with trash service, it is the residents’ responsibility to place the material at the curb for collection.
Q. What can be
A. Rumpke accepts
a wide variety of common household items as part of its recycling program, including:
Plastic bottles and jugs (lids attached)
Glass bottles and jars (lids accepted
Steel cans and lids
Paperboard (like cereal boxes)
Envelopes and junk mail
Newspapers, magazines and inserts
Telephone books and catalogs
materials should be placed loose inside recycling carts. Materials should not be in plastic
Q. Can I mix all the recyclables together?
A. Yes. All recyclables can be mixed together in your recycling
cart. Please place
items in your cart
loose. Don’t bag your recyclables before placing them in the cart.
Q. Can I get a larger/smaller recycling cart?
A. Rumpke offers
smaller 18-gallon recycling bins. A larger recycling cart is not available; however, residents can lease a second recycling
cart for $2.50 per month.
Q. If I am currently
a recycling customer
and have a 65-gallon green
recycling cart, will I use the same cart for service?
A. The new contract requires
Rumpke to purchase
new recycling carts for all residents and the carts will
have a specific township emblem. Rumpke will remove your existing recycling
cart when the new carts are delivered in March
Q. Who owns the recycling cart?
A. The recycling carts are
property of Rumpke for the initial 5-year contract term and then The Townships own the recycling
cart. The cart should stay at the household where it was delivered.
Q. What happens to my recyclables once they leave the curb?
A. Recycling is transported to Rumpke’s state-of-the-art recycling facility in St. Bernard
Ohio, where it is
skillfully separated by type before the material is shipped to end-users to be
turned into new products. To learn more about the recycling process, please
watch this video: https://www.youtube.com/watch?v=vwuklVXT6F0
Q. Can I order a Rumpke
A. Households that sign-up for full service
can lease a Rumpke 95-gallon
trash cart for $2.50 per month. Households that opt for limited
service will be provided with one 95-gallon trash cart. Additional trash carts aren’t
offered at the limited service
level. Trash carts are the property of Rumpke.
Q. How much trash can I put out each week?
A. Households signed
up for full service are not limited
in the number of trash bags and cans placed
at the curb each week. Households signed-up for limited service are
restricted to the contents of one 95-gallon
trash cart each week.
Both services include a large item pick up day.
Q. What is considered a large item?
A. A large item is any item too large to fit inside
of a standard trash cart or trash
bag. This would
include items like furniture, appliances, etc.
Q. When are large items collected?
A. Large items are collected
on your first service day of each month.
Q. Do I need to call ahead to schedule large item collections?
A. Please contact Rumpke
24-hours in advance to schedule large item collection and review with the
Rumpke team on how to prepare items
for collection. If you are scheduling a large item collection for a day other
than the designated large item collection day each month,
additional fees may apply.
Q. How do I prepare my large items
A. Mattresses, box springs and upholstered furniture
must be sealed in plastic
for removal. Freon
must be properly removed from appliances. A Freon removal form must be
properly completed and attached to the appliance. Visit www.rumpke.com for
more details. Carpet
should be cut and rolled
in lengths no larger
than 4 feet long and two feet wide.
Q. Are there items I can’t include in my garbage?
A. According to federal law, Rumpke is not permitted
to accept batteries, tires, liquids, combustible materials or any items identified as hazardous.
Bulky materials including drywall, concrete, bricks,
dirt or rocks are not acceptable.
Television sets cannot
exceed 32 inches
for curbside pickup.
Q. What holidays does Rumpke observe?
A. Rumpke observes
Christmas and New Year’s Day. If your collection day falls on or following either holiday, collection will be delayed
one day that week.
Q. How do I pay my bill?
A. Rumpke offers several
convenient payment options, including:
with Vuebill to help customers easily and efficiently pay bills online.
Vuebill is a more user-friendly online bill payment option. Vuebill
allows customers a secure and convenient platform to make payments
24-7 and access
billing and payment
history. Unlike with other online payment
systems, Vuebill won't ask you for your Social Security
You can access
Vuebill by visiting
www.rumpke.com and clicking on the “Pay Your Bill” link.
The auto debit option electronically deducts
your Rumpke payment
from a designated bank
account. Rumpke will mail you a monthly
statement for your records. Visit the “Pay Your Bill” link on Rumpke.com to learn more.
Cash or Check
Want to deliver your payment in person? You can drop your payment
off in person at one of
our sites, or drop it in the mail to the following address:
Residential Service: Rumpke
P.O. BOX 538709
Cincinnati, OH 45253-8709
Pay at Walmart
Rumpke also partners with Walmart to allow customers
to pay bills at any Walmart Money Center
or Customer Service desk. Be sure to bring cash, your Walmart MoneyCard or a PIN-based debit card and your
current billing statement. A convenience fee will apply. Walmart cannot accept
payments if bill is past due.
Pay by Phone
Call your local Rumpke
call center and select the “pay by phone”
option to pay using your credit card 24-hours a day, seven
days a week. Rumpke accepts Visa, MasterCard and Discover. A $3.50 processing fee will be applied to all phone payments.
Q. When will my trash/recycling be collected?
A. Rumpke is currently
working on integrating new customers in the township with our existing customer base. We hope to make as few day changes
as possible. Rumpke will contact you via mail if
your service day will change.
Q. I currently lease/own a Rumpke trash cart; can I continue
to use it?
A. If you are signed up for the full service, you can continue
to use the cart. Rumpke
will adjust rental fee to reflect the $2.50 rate of the new contract. If you are signed-up for
limited service, Rumpke will remove your current leased container and provide you with a 95-gallon cart identifying your limited service
level. The new limited service
option includes the cost of the trash cart. If you currently own a
Rumpke cart, unfortunately, you won’t be able
to use it for trash collection under the limited
Q. I am a Rumpke customer
currently. How will this affect
A. Rumpke will only bill you through
March 2016 for your current
service. You will receive a bill under the new contract in April for
services rendered in April – June 2016. You will be billed quarterly, moving forward.
Q. Are there any fuel surcharges with the new contract with the Townships?
A. The new rates effective
April 1, 2016 are all inclusive rates and there will be no additional fuel surcharge fees. Beginning April
1, 2017 there will be an annual fuel surcharge calculation that may
increase/decrease your rate depending on average
Q. I live on a private
drive. Do I have to bring my trash to the curb?
A. Our operations team can visit your site to determine if our trucks
can safely travel
down your drive to
collect your garbage. If they can, you will be asked to sign a waiver removing
Rumpke from any liability for any damage that may occur to your private drive from our trucks.
Q. I have rental property
and may have vacancies on occasion, do I have to pay for service
on a vacant property?
A. The contract
does allow for service and billing only to occupied
properties and you may stop service
temporarily until it is occupied. The contract does allow for Rumpke to bill the property owner for all occupied units if necessary
(NOT the tenants).
Q. My trash cart is missing.
How can I get it replaced?
A. Rumpke currently allows for a one time replacement, at no charge
if you are renting a trash cart and
it is stolen. If the trash cart is stolen
again the resident
must pay $75 (plus tax) to get a replacement trash cart and the resident will continue to pay the $2.50 monthly
Q. My recycling cart is missing.
How can I get it replaced?
A. Unfortunately, there
is a fee of $70 to replace
the cart. We can provide
you with an 18-gallon bin, at
no additional charge.
Q. Are there any discounted rates for seniors?
A. There are no specific
senior rates in the new contract, however
Rumpke is allowing
for any resident to sign up for limited service
($12.95 month). With the limited
service, customers are limited to one
95-gallon trash cart.
Q. Can I stop service if I am on vacation
or I am a snow bird in the winter
A. The new contract allows
for one time per year of suspended
service if it is a minimum of 2 months and a maximum of 4 months.
Q. Are there different service rates for 2
,3 or 4-family buildings?
A. Yes. The
two-family rate is $24.30 per month for full service, $19.43 for limited
service and eligible to receive (1) 65-gallon recycling cart. The three and
four family rate is $32.40 per month for full service, $25.90 for the limited
service and eligible to receive (2) 65-gallon recycling carts. The number of trash carts permitted for the limited
service option that includes a 95-gallon trash cart will also apply. This adjusted pricing is
effective only in cases when a single invoice is provided for the two, three or
four family structure. If an invoice is provided to each occupied unit within
the multi- family, the normal
monthly single family
rate would apply.